Key Accout Manager - Transportation Service Providers
South Goa,
GA,
India
Location: Goa
Job Type: Full-time
Company: MajheApp
Job Overview:
We are looking for a dynamic and results-driven Key Account Manager to oversee and expand our transportation services portfolio in Goa. The ideal candidate will be responsible for onboarding, managing, and maintaining strong relationships with transportation service providers, including cabs, taxis (with Driver), rent-a-car, rent-a-bike (self-driving vehicles), chauffeur-driven vehicles, and bike taxis(Pilot).
The Key Account Manager will play a crucial role in ensuring service quality, compliance, and customer satisfaction while driving business growth through strategic partnerships.
Key Responsibilities:
1. Onboarding & Vendor Management:
- Identify, recruit, and onboard transportation service providers (cabs, taxis, rent-a-car, rent-a-bike, self-drive, bike taxis, etc.) in Goa.
- Ensure all partners comply with company policies, legal requirements, and service standards.
- Conduct background checks, document verification, and KYC for drivers/vehicle owners.
- Negotiate contracts, commission structures, and service agreements.
2. Relationship Management:
- Build and maintain strong relationships with transportation partners to ensure long-term collaboration.
- Address partner concerns, resolve disputes, and ensure smooth operations.
- Conduct regular meetings and feedback sessions to improve service quality.
3. Business Growth & Strategy:
- Develop strategies to increase the number of onboarded vehicles/drivers.
- Monitor market trends and competitor activities to identify growth opportunities.
- Implement promotional campaigns to attract more partners and customers.
4. Operations & Compliance:
- Ensure all transportation partners adhere to safety, licensing, and insurance regulations.
- Monitor service performance, ratings, and customer feedback to maintain high standards.
- Coordinate with the operations team to optimize fleet availability and reduce downtime.
5. Reporting & Analytics:
- Track key performance metrics (onboarding rate, retention, revenue, customer satisfaction).
- Prepare weekly/monthly reports on partner performance and business growth.
Qualifications & Skills:
- Experience: Minimum 3-5 years in business development, key account management, or vendor onboarding, preferably in transportation/logistics/ride-hailing services.
- Industry Knowledge: Familiarity with Goa’s transportation market, including cabs, bike taxis, and self-drive rentals.
- Negotiation Skills: Strong ability to close deals and manage partnerships.
- Communication: Excellent verbal and written communication skills in English, Hindi, and Konkani (preferred).
- Problem-Solving: Ability to handle partner grievances and operational challenges.
- Tech-Savvy: Comfortable using apps, CRM / ERP tools, and data analytics.
Why Join MajheApp?
- Opportunity to shape the future of transportation services in Goa.
- Competitive salary + performance-based incentives.
- Dynamic work environment with growth opportunities.
How to Apply?
Interested candidates can apply by:
- Visiting https://www.majheapp.in/jobs
Join us in revolutionising mobility in Goa!
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Onboard service providers for MajheApp
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for India
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
